No contact form, no auto-responder loops, no "your ticket has been assigned to queue #47." Pick the inbox that matches what you need — your email lands in front of a human within minutes.
Every inbox below is monitored by at least one of our three team members. Use the one that matches your question — it reaches the right person faster than "hello@" will.
Picking a plan, sizing a dedicated box, custom requirements, bulk / enterprise pricing, reseller questions.
[email protected]Server won't start, TPS is tanking, mod install broke, migration from another host, panel bugs, anything hands-on.
[email protected]Payment questions, invoices, refunds, plan upgrades / downgrades, tax / VAT questions, company accounts.
[email protected]Report a server breaking our Acceptable Use Policy, DMCA takedowns, spam complaints, security disclosures. We respond within 24 hours.
[email protected]Game dev partnerships, integration requests, sponsored community programs, affiliate / referral partnerships.
[email protected]Journalists, reviewers, podcast hosts, YouTubers doing hosting breakdowns — we'll send logos, quotes, and background info.
[email protected]Not sure which inbox? Email [email protected] and we'll route you.
Real numbers, not marketing averages. Measured over the last 30 days across all inboxes and ticket queues.
If you're already a customer, open a ticket from the control panel — it attaches your server info automatically and routes straight to the right engineer. 24/7, no business-hours wait.
Open a ticket →Step-by-step guides for every game we support — install modpacks, tune configs, migrate from other hosts, troubleshoot lag, set up admin plugins. Often the fastest answer is already written.
Browse guides →Fatality Servers
Game server hosting provider
Serving 12,400+ communities worldwide.
10 datacenters across North America, Europe, Asia, and Oceania. Hardware and network operations staff on-call 24/7.
See our Privacy Policy, Terms of Use, Refund Policy, and Acceptable Usage Policy for the full legal text.
Every email above goes to one of our three team members. No autoresponders, no ticket IDs bouncing between tiers. You'll hear back from a human — usually within the hour.
